FAQ | FREQUENTLY ASKED QUESTIONS

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BOOK THROUGH OUR WEBSITE | EXCLUSIVE CONDITIONS

BEST PRICE GUARANTEED, ALWAYS

10€ per night cheaper, check it out!
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FLEXIBLE CANCELLATION POLICIES

Free of charge and without advance payment

ALL ACCOMMODATION

Choose between two types of room or the apartment

FAQ | FREQUENTLY ASKED QUESTIONS AND USEFUL INFORMATION

Breakfast times in the cafeteria, the rules of operation of our car park, the advantages and discounts that you can take advantage of by booking through our official website… We want you to come and enjoy Mundaka and we want you to have all the information you need when making your booking so that you can organise your stay to make the most of it.

Don’t forget that if you have any other doubts or questions, we are at your disposal through our social media profiles, by phone or by writing to us through our contact form.

TIMETABLE INFORMATION

What are the check in and check out times?

You can check in to the hotel from 1.30 p.m. onwards. Check out time must be before 12 p.m.

What are the breakfast timetables?

Breakfast is served in the cafeteria from 8.30am to 11.00am. It can be brought forward or delayed with prior notice.

INFORMATION ABOUT DISCOUNTS AND ADVANTAGES ON THE WEBSITE

Is the best price guaranteed when booking through the website?

Yes, always. You will not find a lower price for any of our rooms or flats in any season or time of the year when booking through any online travel agency or sales channel. You can check it out. The best price is guaranteed.

Are there any other direct advantages to booking through this website?

Yes, in low season you can park for free in the car park if you book through the website.

INFORMATION ABOUT THE CAR PARK

Is the car park for the exclusive use of hotel guests?

Yes, we are one of the few hotels in Mundaka with a car park, so we reserve it exclusively for our guests.

What is the price per day?

Outside the low season, the car park costs 20€/day. During the low season you can use the car park free of charge by booking through our website.

Where is the car park?

We have parking spaces in two car parks. One is located 100 metres from the hotel and the other is even closer, 50 metres from the hotel.

INFORMATION ABOUT PLANS AND ACTIVITIES

What are the most interesting things to do in the surrounding area?

We are in an ideal place to discover the Urdaibai Biosphere Reserve and some of its most famous and charming spots.

In our plans section you will find guides with all kinds of suggestions so that you can organise your stay and enjoy it to the full.

Here are two of them:

Surfing guide in Mundaka

Guide with plans in Mundaka without taking the car.

*We will be publishing many other suggestions soon.

Book at the best price and take advantage of the benefits on our official website